The FastBots alternative
with the same BYOK freedom and none of the limits. FastBots lets you bring your own OpenAI key, then leans on it for everything. Chatonn keeps BYOK but adds multi-LLM routing, RAG citations, and a real support inbox.
Why teams are leaving FastBots
FastBots wins on cheap BYOK access. As a support system it leaves you managing a bot, not running a helpdesk.
BYOK freedom, without lock-in
FastBots focuses on OpenAI keys. Chatonn lets you bring OpenAI, Anthropic, Google, or Groq keys - or use provider-managed ones - and switch models freely as pricing changes.
RAG with source citations
Both train on your content, but Chatonn shows customers the exact source behind every answer. That citation is what keeps them trusting the bot instead of opening a ticket.
A team inbox and human handoff
FastBots is a chatbot; support escalations land back in your inbox manually. Chatonn includes a shared inbox where the bot hands off with full conversation context.
Per-conversation model routing
FastBots runs everything on one key. Chatonn routes routine questions to cheap fast models and complex ones to flagship models - cutting your API spend dramatically.
Chatonn vs FastBots
An honest, feature-by-feature comparison.
Bring your key, buy their limits
BYOK is great - until your support grows past it
FastBots' bring-your-own-key model is cheap and clever. But it is built around OpenAI keys, one model, and a single workflow. There is no team inbox, no multi-model routing, and no deflection analytics - the things you need the moment the bot becomes part of your support operation.
Chatonn keeps BYOK but supports multiple providers, routes conversations across models, and adds the full support workflow around the bot.
- Built around OpenAI keys, with little multi-provider support
- One key means one model - no per-conversation routing
- No team inbox, handoff, or deflection reporting
Switching questions, answered
Can I keep using my own OpenAI API key?
Yes - that's the point. Bring your own key for OpenAI, or mix in Anthropic, Google, and Groq keys, and route different conversation types to different models.
Is Chatonn cheaper than FastBots?
For pure chatbot use, FastBots' BYOK model is hard to beat. When you need handoff, team inbox, and analytics, Chatonn bundles them in flat plans instead of forcing you to bolt on more tools.
Can I migrate my FastBots training data?
Yes. Export your content and upload it to Chatonn's RAG index, or point Chatonn at your website and docs to rebuild it.
Does Chatonn work for live support, not just chatbot?
Yes. Beyond the bot, Chatonn includes a shared inbox, human handoff, and deflection/CSAT analytics - the support workflow FastBots doesn't have.
Ready to switch from FastBots?
Import your knowledge base, choose your AI models, and measure deflection from day one.
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