The SiteGPT alternative
for support, not just website Q&A. SiteGPT trains a bot on your site pages, but stops there. Chatonn adds your choice of AI model, a real team inbox with human handoff, and flat pricing instead of per-site fees.
Why teams are leaving SiteGPT
SiteGPT nails the 'train on my website' idea. What it lacks is everything a support team needs once the bot is live.
Flat pricing, not per site
SiteGPT charges per trained site, which gets expensive when you run multiple products or markets. Chatonn's flat plans cover all your bots and conversations in one predictable bill.
RAG from your whole knowledge base
SiteGPT scrapes website pages, but support answers usually live in FAQs, docs, and policies too. Chatonn indexes all of it with RAG and cites the source for every answer.
Human handoff when it matters
When a visitor needs a person, SiteGPT leaves you to figure it out. Chatonn escalates to your team in the same dashboard, with the full conversation attached.
Choose your AI model
SiteGPT keeps model choices internal. Chatonn routes between GPT-4, Claude, Gemini, Groq, and self-hosted Ollama - so you control quality and cost, and switch when prices change.
Chatonn vs SiteGPT
An honest, feature-by-feature comparison.
The per-site pricing trap
More products should mean better support, not a bigger bill
SiteGPT charges per trained site. Launch a second product, split a brand, or support multiple languages and each new site is a new subscription. Support costs start scaling with your catalog instead of your conversations.
Chatonn's flat plans cover all your bots and sites in one bill, so growing your product line never multiplies your support software costs.
- Each trained site is a separate subscription
- Trains on website pages, but not FAQs, docs, and policies together
- No shared team inbox for human escalation
Switching questions, answered
Can I train on my whole website like SiteGPT?
Yes - and more. Chatonn can crawl your site, but it also accepts PDFs, docs, FAQs, and help-center exports. Every answer is grounded in RAG with a visible source.
Is Chatonn cheaper than SiteGPT?
For teams with multiple sites or real support volume, usually yes. SiteGPT bills per trained site; Chatonn uses flat plans and lets you route to low-cost models like Groq to keep inference down.
Does Chatonn have a team inbox like a real helpdesk?
Yes. When the bot escalates, agents answer from the same dashboard with the full conversation history - no separate chat tool required.
Can I use my own OpenAI or Groq API key?
Absolutely. Bring your own key or use provider-managed keys, and assign different models to different conversation types.
Ready to switch from SiteGPT?
Import your knowledge base, choose your AI models, and measure deflection from day one.
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